Refund & Cancellation Policy

This policy applies to the LeadPilot Managed Monthly subscription (₹4,999/month) purchased through LeadPilot at https://leadpilotnow.com and billed through our payment processor, Razorpay.

You can cancel your subscription at any time by emailing support@leadpilotnow.com from your registered address, or by requesting cancellation through support. Cancellation stops future monthly renewals; your dashboard and widget remain active until the end of the billing month you have already paid for.

Because each month covers a configured and managed service (widget setup, ongoing AI processing, dashboard access, and support), monthly subscription fees are generally non-refundable once a billing cycle has started, except where required by applicable law or as described below.

We will refund or reverse charges in the case of duplicate or clearly erroneous payments, a renewal charged after a timely cancellation request, or a newly started subscription where the core setup was not delivered and you contact support@leadpilotnow.com within 7 days of the charge. Approved refunds are granted in good faith after a short review.

Approved refunds are returned to your original payment method through Razorpay. Once approved, refunds are typically processed within 5 to 7 business days, although your bank or card provider may take additional time to reflect them.

For any billing, cancellation, or refund question, contact support@leadpilotnow.com and include your registered email and payment reference so we can locate the charge.